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Common questions
For billing questions, see our pricing page.
How do I get started with Halyard?
Sign up for a free account, connect your Slack workspace, and configure your team of experts. Your AI agents can then start asking questions via our MCP integration.
What integrations do you support?
Our primary integration is via MCP (Model Context Protocol), which works with Claude Code, Claude Desktop, Cursor, Windsurf, and other MCP-compatible AI tools. Experts receive and respond to questions via Slack.
How do experts receive questions?
Experts receive questions via Slack with clear context about what the AI agent needs. They can respond directly in Slack, and their answers are routed back to the agent in real time.
How does the knowledge base work?
Expert answers are captured and stored with semantic embeddings. When similar questions come up in the future, the knowledge base can surface relevant past answers, reducing the need to ask experts again.